Refund policy
30-Day Return Window We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility To be eligible for a return, your item must be in the same condition that you received it — unused and in its original packaging. You'll also need the receipt or proof of purchase.
How to Start a Return To start a return, please contact us. If your return is accepted, we'll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Return Shipping We cover the cost of return shipping. A prepaid return label will be provided once your return is approved.
Refunds Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to post the refund.
Non-Returnable Items Certain types of items cannot be returned, including:
- Perishable goods (food, flowers, plants)
- Custom or personalized products
- Personal care and beauty products
- Hazardous materials, flammable liquids, or gases
- Sale items
- Gift cards
Please get in touch if you have questions or concerns about your specific item.
Damages & Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can make it right.